Refund policy
The Booty-Back Guarantee
Trying Bootylicious Muffins for the first time? We want your first box to be love at first bite.
If it isn't, we've got you, and we'll make it right.
If your first order isn't quite the magic you were hoping for, just send us a note within 30 days of delivery. No returns. No boxing anything back up. No hassle.
How it works
If you're a first-time customer, on your first order we'll refund what you paid for the muffins, up to $107 (the value of a 36-pack). No return required — keep the muffins.
Who's covered
The Booty-Back Guarantee applies only to a customer's first order, whether that order was placed as a one-time purchase or as the first order in a subscription.
Limit one claim per customer, household, shipping address, billing address, and payment method.
Replacement orders, reshipments, and courtesy orders are not considered first orders, so they are not eligible under the Booty-Back Guarantee.
Shipping
Standard shipping is free on every order, so there's nothing to refund there. If you chose to pay for expedited or priority shipping, that upgrade fee is non-refundable. The Booty-Back Guarantee also doesn't cover taxes or other non-product charges.
Keeping it fair for everyone
Because the Booty-Back Guarantee is generous, we may occasionally review order details to confirm that a claim qualifies as a first order.
If something doesn't line up with the rules — for example, multiple claims connected to the same household or payment method — we may not be able to honor that claim.
It's nothing personal, and almost nobody ever sees this section apply to them. It just helps us keep the Guarantee as worry-free as possible for every new customer giving Bootylicious a real first try.
How to request a claim
To make a claim under the Booty-Back Guarantee, email support@bootyliciousmuffins.com within 30 days of delivery and include:
- Your name
- Your order number
That's it. We'll take it from there.